Thursday, February 14, 2008

Greatest customer support call in history

Greatest customer support phone call in history:




Apple representative 1: Good afternoon sir can I please have your first name
John: John.
Apple representative 1: Can I have your ipod serial number please?
John: I have questions about ipod periferals and not the ipod itself. As well as some general questions.
Apple representative 1: Yes sir but I still need your serial number.
John: Well OK I'll just start with with my general questions first. I need an email address where I can direct technical questions regarding my ipod.
Apple representative 1: You can use our online knowledge base sir.
John: Yes, but I want an actual email address where I can direct technical questions.
Apple representative 1: No such email address exists sir.
John: So you are telling me there is no way for me to send an email to apple regarding concerns questions or comments I have about the ipod.
Apple representative 1: You can use www.apple.com/feedback to send us feedback sir.
John: OK. Can I get the email address of anyone on the design team for ipod periferals?
Apple representative 1: No sir. You can use www.apple.com/feedback
John: OK. Is there an email address for anyone at apple available?
Apple representative 1: No sir. No such email is available.
John: You're telling me in the entire great apple organization I have no mechanism for sending emails?
Apple representative 1: That is correct sir you have to use www.apple.com/feedback.
John: Do you find it interesting that an organization as large as apple has completely severed itself from emails from the outside world?
Apple representative 1: As I said sir you can use www.apple.com/feedback.
John: Yes, I understand that. But I'm asking you if you find it interesting. I can send an email to the guy who runs the corner store. But the entire apple organization. The outside world is completely severed from it via email. You don't find that odd?
Apple representative 1: No sir I don't find it odd.
John: OK, let me move on. What level of technical proficiency do you expect someoen who uses an ipod to be at?
Apple representative 1: What do you mean sir?
John: How proficient in electronics would you expect someone who uses an ipod to be?
Apple representative 1: Well I don't know sir. There are people who are very unfamiliar with computers and sometimes I answer questions for people who know more about computers than I do.
John: Even more than you?
Apple representative 1: Yes sir.
John: And what level would you place your proficiency?
Apple representative 1: I am a windows certified sir.
John: Oh well then you must be very bright

Despirately fights urge to laugh

John: OK, let move on. I own an ipod video and am trying to plug it into my TV using an AV out cable. But it is not working. Can you help me?
Apple representative 1: Is it a dock or does it plug into the earphones?
John: It plugs into the earphones.
Apple representative 1: Is it an apple AV cable or a third party solution.
John: I don't know which of the two it is. If I describe will can you tell me?
Apple representative 1: Yes sir.
John: It plugs into the earphones and had three colours. Red white and yellow.
Apple representative 1: It is a third party solution sir. We do not support third party solutions sir.
John: So there is no way you can make my third party solution work?
Apple representative 1: I will not answer questions relating to third party solutions.
John: But can you make it work?
Apple representative 1: As I said sir I will not answer questions about third part solutions.
John: I understand you will not answer questions. But I am asking the question are you capable of making it work?
Apple representative 1: I refuse to answer that sir.
John: I'm not asking you to answer a question about third party solutions. I'm asking a question about your proficiency with third party solutions
Apple representative 1: Good bye sir

Phone hangs up. I phone apple back.

Apple representative 2: Good afternoon sir can I please have your first name
John: John.
Apple representative 2: Can I have your ipod serial number please?
John Well first I just phoned in and I was treated very rudely then I was hung up on. Can I please get an email address where I can direct criticisms of the phone support. Or can I talk to your manager?
Apple representative 2: My manager will not discuss criticisms sir. You can direct feedback to www.apple.com/feedback.
John: But I want to email my concerns
Apple representative 2: There is no email sir.
John: Not surprised. So anyways getting onto my problems -
Apple representative 2: I can not answer your questions until I have your ipod serial number sir.
John: My questions are not about the ipod itself but about ipod periferals.
Apple representative 2: Yes sir but I will not answer questions until I have your ipod serial number.
John: But my questions are not about my ipod. They are about my ipod periferals. My ipod is logically removed from my ipod periferal questions so you don't need the serial number.
Apple representative 2: I won't answer your questions until I have your serial number sir.
John: My ipod is in a case. It is a bother to take out.
Apple representative 2: I won't answer your questions until I have your serial number sir.
John: You do acknowledge that you don't need the serial number don't you?
Apple representative 2: Please give me the serial number too.
John: OK. I'll give you the serial number. But only after you achnowledge you don't actually need the serial number.
Apple representative 2: I'm not answer you.
John: OK fine. I'll give you the serial number but it is a other. This ipod is in here good. You've already gotten off on a bad foot. You're making me do this for nothing...ok here is the serial number xxxxxxx
Apple representative 2: OK. Please hold...sir your technical support coverage on this ipod has expired.
John: Will you still answer my technical questions?
Apple representative 2: Well it depends on what your questions are. Please ask your questions.
John: No wait. Lets examine this. You MIGHT answer ym questions?
Apple representative 2: It depends on what your questions are.
John: So there are some questions you will answer and some you won't?
Apple representative 2: Please just ask your question sir.
John: My question is there are some questions you'll answer and some you won't?
Apple representative 2: Please ask a technical question sir.
John: And you might answer it?
Apple representative 2: Ask a question.
John: OK. I have an ipod I bought more recently. Should I give you it's serial number?
Apple representative 2: Well just ask your technical question.
John: Well OK. If I ask you a technical question and you don't answer it, because we've established there are some technical questions you won't answer, will you then answer it if I give you my other serial number?
Apple representative 2: Please just ask a question.
John: I'm just saying. I don't want to ask a question, have you not answer it and then have to get my serial number. Maybe I could just save us all time if I gave you the other serial number now.
Apple representative 2: Well OK. Give me that serial number.
John: You know what I'll roll the dice and just ask the question. We'll deal with the consequences later. I own an ipod video and am trying to get my AV out cable to work so I can watch video from my ipod to my TV. But I can't get it to work.
Apple representative 2: Do you have TV out set to on sir?
John: Yes
Apple representative 2: Is is an apple AV cable or a third party solution?
John: I own a third party solution.
Apple representative 2: I can not answer questions about third party solutions sir.
John: So you can't help me?
Apple representative 2: No.
John: OH LOOK. I also have an apple AV cable. Can you help me make that work?
Apple representative 2: Yes sir.
John: Then do proceed. Make it work.
Apple representative 2: Is the TV out set to on?
John: Yes.
Apple representative 2: Is it plugged into the earphone and into the TV.
John: Well it is plugged into the ipod via the headphones. But I can't figure out how to plug it into my TV. The third party solution is colour coded. So I know how to plug it into the TV. But the apple one is just white. I have no idea how to plug it into the TV. Do you understand what I mean?
Apple representative 2: I know exactly what you mean. Give me a minute to pull up the one you have sir...
John: Do you see how I'm confused. The third party had colours. It's easy to figure where stuff goes. But it doesn't work. and the apple one, what the fuck? It's just all white. What do I do?
Apple representative 2: IF you look at the apple plugs there are letters to indicate where the plugs go.
John: There are letters? My eyesight isn't very good. Could you describe them please?

I don't actually have the apple AV cable so I had to probe for information

Apple representative 2: There is an "A" for red, a "V" for yellow and an AUX for white. I'm not sure what letter is for that one.
John: Are the letters in colour?
Apple representative 2: No. There are just letters.
John: Then how am I supposed to know how to plug it into where?
Apple representative 2: It is in the manual sir.
John: But I lost the manual.
Apple representative 2: Well the letter to colour map is in the manual.
John: So the manual is required to use the product?
Apple representative 2: Yes.
John: Wouldn't it make more sense if the letters were coloured so I wouldn't need the manual? I'm not a very intelligent user. Don't you think it would have made things easier for me if the letters were coloured?
Apple representative 2: It is in the manual.
John: Well how am I supposed to associate A with red, V with yellow and aux or whatever the fuck with white. I mean if the letters had been R Y and W then I could have figured it out. Doesn't that make more sense to you?
Apple representative 2: As I said it is in the manual.
John: I know you said it was in the manual. But doesn't what I said make sense?
Apple representative 2: I'm not answering that sir.
John: OK. So since my eye sight isn't very good is there anyway of you having help me make it work instead of finding someone who can see better than me? So this device is broken to the visually impared?
Apple representative 2: Well, yes you need someone who can see but I can help you. Make it work.
John: How so?
Apple representative 2: Well you can try plugging them in randomly.
John: OH, LOW AND BEHOLD. WHY DIDN'T I THINK OF TRYING THAT. YOU MUST HAVE A BIG EDUCATION. WHAT I GREAT IDEA. PURE GENIUS.
Apple representative 2: Please don't mock me sire.
John: Well won't it take hours to try all possible permutations of the plugs?
Apple representative 2: No sir. You only have to try it twice.
John: Really? Twice. I would have thought there were three factorial ways of combining it.
Apple representative 2: No sir there are only two way. Lay them flat.
John: Quite right. The design of the plugs makes them an ordered set of three. Only two ways of plugging them from the ordering. But can you see why I would say there are three factorial ways of doing it?
Apple representative 2: No sir you are wrong, there are only two.
John: Well lets just hope the TV plug scheme matches the ordering scheme on the ataching wire or we are lost with three factorial ways.
Apple representative 2: Only two sir.
John: OK. I'm plugging it in now. No didn't work. What do I do now?
Apple representative 2: Turn it over and plug it in sir.
John: Oh right. Sorry. I'm not a very smart user I got lost. Right turn it over and plug it in. OH MY GOD IT WORKED. OH THANK GOD. But but wait a second. Let me try the third party solution too. OH MY GOD THE THIRD PARTY SOLUTION WORKS TOO. So, you knowledge that you are capable of making third party solutions work.
Apple representative 2: We don't support third party solutions.
John: But you do achknowledge your help allowed me to make a third party solution work?
Apple representative 2: I won't support third party solutions sir.
John: But you already did. You allowed me to make a third party solution work. Correct?
Apple representative 2: I'm not answering that.
John: So, it seems to me the difficulty was that the ipod swaped red with yellow.
Apple representative 2: I guess so.
John: Do you think that is a good deign decision?
Apple representative 2: What do you mean?
John: The designers of the ipod didn't want people using third party AV cables. So that was why they swaped yellow with red.
Apple representative 2: The colours don't matter. There are no colours on the apple AV cable.
John: But we've now discovered red has been swaped with yellow. And that was to add confusion when trying to use a third party solution.
Apple representative 2: No one was trying to confuse you sir.
John: Yes, but changing those colours adds confusion in using a third party solution. The designers did this to make it more difficult to use third party solutions. Don't you agree?
Apple representative 2: I am not a designer sir. I won't comment on design decisions.
John: There isn't any other reason to swap the colour scheme other than to introduce confusion -
Apple representative 2: There could be many reaosns for changing the colouring scheme other than introducing confusion.
John: Can you name even one?
Apple representative 2: Well the colour scheme doesn't matter. There are no colours on the apple one so it doesn't matter.
John: OK. Now that we;ve establish that the reason they changed the colours was to prevent me from using third party AV cables do you think it was effective?
Apple representative 2: The reason wasn't to prevent you from using a third party solution.
John: OK whatever. But was this effective at keeping from using a third party AV cable?
Apple representative 2: As I said the colours don't matter.
John: But you will agree I got the third party AV cable to work won't you?
Apple representative 2: The colours don't matter. Why do you care?
John In fact YOU helped me make a third party AV cable work didn't you? In our discussion today you were the one that enabled me to use a third party AV cable. Right?
Apple representative 2: I won't admit to that.
John: OK. Then will you agree that as a countermeasure changing the colouring scheme didn't prevent me from using the third party AV cable. It was an ineffective and really silly countermeasure. Woudl you agree with that? A poor design?
Apple representative 2: I'm not a designer sir. I can't answer design questions.
John: OK. One last thing. I've recorded this conversation. And I want everyone to know what a good the apple organization has for technical support and how great a job they do designing products. I want to post it on the internet.
Apple representative 2: You do not have my permission do to that sir.
John: But I just want people to possess full knowledge of services at apple. It will allow consumers to make a more informed choice. That's the way capitalism works.
Apple representative 2: You are not allowed to do that sir. I never knew you were recording this conversation and I do not give you permission.
John: But you record it on your end. Besides. You can't stop me from making it available. How could you. You can't track me. ou have no way of preventing it.
Apple representative 2: We don't distribute your conversations.
John: OK. So how do you intend to stop me from distributing it. I' just curious what steps you'll take?

Apple hangs up.






Apple iPod AV Cable


http://store.apple.com/1-800-MY-APPLE/WebObjects/canadastore.woa/wa/RSLID?s=topSellers&fnode=home/shop_ipod/ipod_accessories/cables_docks&nplm=M9765G/B&mco=B5F4A608

How fucking retarded do these people have to think we are? Monkey's smashing their heads with pots have enough brain power to overcome these counter measures. Why did they even bother building them. The time they spent thinking and building these defenses could have been better spent making mentally deficient children from their clearly inferior DNA pool.

The good people at Apple want you to buy a propietary ipod TV out adapter.

http://store.apple.com/1-800-MY-APPLE/WebObjects/canadastore.woa/wa/RSLID?s=topSellers&fnode=home/shop_ipod/ipod_accessories/cables_docks&nplm=M9765G/B&mco=B5F4A608

What they don't want you to know is any camcorder A/V-to-RCA will do the same job.

http://www.oreillynet.com/pub/a/mac/2005/11/18/video-ipod.html

But oh. Apple has put in an elaborate and genius countermeasure to force me to use their proprietary TV adapter. What is the brilliant and elaborate technique they used? What complexity did they instill in their product to prevent us from using the stadard A/V-to-RCA adapter? Well they swaped the red and yellow colours.

http://www.oreillynet.com/mac/2005/11/18/graphics/figure1.gif

* Plug the red RCA plug into your TV's yellow RCA jack.
* Plug the yellow RCA plug into your TV's white RCA jack.
* Plug the white RCA plug into your TV's red RCA jack.

Jesus fuck. No one will ever overcome this elegant ruse. I want to find the person who came up with this idea and ask him if he thought it would be enough to outsmart anyone over the age of five.

But their genius gets even better. If you look at the Apple iPod AV Cable

http://store.apple.com/Catalog/US/Images/lm_altview_avcable.jpg

it's not colour coded anyways. So anyone trying to use it would have to test the different colours in different slots. So their product is just as vulnerable to the colour confusion and the generic A/V-to-RCA adapter.

So first you build a countermeasure that really doesn't work. Then you build your product to be just as vulnerable or even more vulnerable to your own countermeasure then third party solutions.

Just great work guys.




I wanted to send an email to apple. However, it is difficult to find an email address to anyone that actually works at apple.

Instead I decided to phone their technical support.

During the process of phoning their technical support I had to select that I wanted techncial support twice as well as the fact that I wanted support for the ipod twice.

I also had to phone in twice as I was hung up on.

Unfortunetly I did not record our conversation but most of the better points are typed out.







www.apple.com/feedback




If you could please forward this to the person who came up with the idea to swap red for yellow on the ipod video AV output I would appreciate it.

If you don't know who it is could you please forward it to someone in the Apple ipod accessory design department. I would appreciate it.


This email is with regards to the

http://store.apple.com/1-800-MY-APPLE/WebObjects/canadastore.woa/wa/RSLID?s=topSellers&fnode=home/shop_ipod/ipod_accessories/cables_docks&nplm=M9765G/B&mco=B5F4A608

namely
Apple iPod AV Cable

Hey great designer, did you study under Alan Turing? Because you are a fucking genius. I love the way you swapped red for yellow. It was like a trap. How could anyone overcome the confusion you would cause by swaping red with yellow? I'm sure the sales of Apple iPod AV Cable were assured because your defence against standard A/V-to-RCA adapter was impenatrable.

Oh wait. It's not. Please tell me you were drunk when you came up with this. If you're not going to do something right why bother doing it at all? It just makes you look stupid.

But your genius gets even better. If you look at the Apple iPod AV Cable

http://store.apple.com/Catalog/US/Images/lm_altview_avcable.jpg

it's not colour coded anyways. So anyone trying to use it would have to test the different colours in different slots. So your product is just as vulnerable to the colour confusion and the generic A/V-to-RCA adapter.

So first you build a countermeasure that really doesn't work. Then you build your product to be just as vulnerable or even more vulnerable to your own countermeasure then third party solutions.

Good one buddy.




contact me at BigJohn1349 at gmail.com
YOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAIL

Dear Playboy Dear Hustler Dear payU2Blog.com

A letter I wrote to playboy:

Dear playboy.

I think you should hire me as a writer.
My articles would consist of stories of me getting extremely high and then hiring prostitutes to do very odd things. Not sexual things, but unexpected things like cleaning a kitchen. The goal is to leave the girl confused. Other experimental story telling devices will be used in my articles.

I believe these would make for good articles.
I have written similar experimental articles in my blog:
http://bigjohn1349.blogspot.com/

I am university educated and full of great ideas. Please consider me.

I'll always be with you.


A letter I wrote to Hustler:
Dear hustler. I think I could be a valuable member of your team.

Dear Hustler

I think you should hire me as a writer.
My articles would consist of stories of me getting extremely high and then hiring prostitutes to do very odd things. Not sexual things, but unexpected things like cleaning a kitchen. The goal is to leave the girl confused. Other experimental story telling devices will be used in my articles.

I believe these would make for good articles.
I have written similar experimental articles in my blog:
http://bigjohn1349.blogspot.com/

I am university educated and full of great ideas. Please consider me.

I'll always be with you.

A letter I wrote to payu2blog.com

Dear payu2blog

I think you should hire me as a writer.
My articles would consist of stories of me getting extremely high and then hiring prostitutes to do very odd things. Not sexual things, but unexpected things like cleaning a kitchen. The goal is to leave the girl confused. Other experimental story telling devices will be used in my articles.

I believe these would make for good articles.
I have written similar experimental articles in my blog:
http://bigjohn1349.blogspot.com/

I am university educated and full of great ideas. Please consider me.

I'll always be with you.

Second try to get paid blogging about hoes.

Second try to get paid blogging about hoes.

Email sent to another escort blog.

Subject:
You should hire me to write articles for your website
Body:
Hey bitch. Hire me to write articles for your website. I'm a fucking genius. I already have a blog with escort content on it:
http://bigjohn1349.blogspot.com/
Check it out. I could be writing articles like that for you.

Trying to get paid about blogging about Toronto escorts.

Attempt to get paid about blogging about Toronto escorts.

There exists a blog about Toronto escorts. They want writers for their site to be paid to write about escorts. This is my application:

Contact Us

Please use the form below to contact xxxxxx xxxxxx Blog:

*All Fields Are Required

*Name:
Big John
*Email:
BigJohn1349@gmail.com
*Message:
Dear Sir or Madam.

I believe I would be a strong addition to your team. I have a degree in computer science and am excellent problem solver. I have a long list of experience working for software companies.

I also have my own blog that contains content about escorts.
http://bigjohn1349.blogspot.com/

I believe my articles would be a good addition to your website. You should pay me to blog about escorts.

contact me at BigJohn1349 at gmail.com
YOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAIL


My blog entries are written when very high. Thus there are typos and unedited portions. I think this adds value to my entries. However, I am capable of refining my posts for your site.

Please contact me as I feel we can work together.


Response so far:
Contact Form Confirmation

Your message has been sent.

We will contact you as soon as possible.

Harassing a prostitute.

Well, not really. Harassing is too strong a word. More like a playful email game.

Email sent to Miko of Toronto.

I'm pretty sure people I know people in the area you live. I really wouldn't want to explain why I'm in your area. "What you doing here?"
"Oh, seeing a prostitute."
I also don't want to run into you while I'm with friends. What is the social edicate? Do I say hi? What if my friends ask how I know you?
"Oh, my friend Tim introduced us."

By the way I was talking to Tim about you.

http://toronto.craigslist.ca/tor/ers/566744433.html
http://toronto.craigslist.ca/tor/ers/566731903.html
http://toronto.craigslist.ca/tor/ers/534398359.html
http://toronto.craigslist.ca/tor/ers/534303023.html
http://toronto.craigslist.ca/tor/ers/534298559.html

Wednesday, February 13, 2008

Taking software quality back one bug at a time

I decided to compare and contrast the html text encoding done by google, blogger and craigslist.

The results were as follows from best to worst
google
fairly large gap
blogger
EXTREMELY large gap
craigslist

Google had few errors and translated my text verbatim as well as adding html in a user useful way.

Blogger wasn't too bad.
I was pissed off it choped off the title of this post.
i.e.
"Taking software quality back one bug at a t"
It was supposed to be
"Taking software quality back one bug at a time"
Yes, that's right. I used this blog entry itself to test Bloggers html text encoding.
Also, it chooses to translate text into HTML in an erratic way. If there is space between < and the HTML tag name then it is not translated. If there is space between < and the HTML tag then it is translated into HTML. Seemed like an odd criteria for me.

Blogger also gave me odd warnings.
ERROR

Your HTML cannot be accepted: Tag is not allowed:


then made me click

| box | Stop showing title or body HTML errors for this post
then went through.


It knew how to handle a < by itself (properly handled). In their defence, most bloggers are in fact HTML literate and want to write html for their blog. The same thing can not be said about users of craigslist. For places I wanted users to see HTML I had to have a space between < and the html tag name that followed.

In comparison the people at craigslist looked like retarded 6 year olds taking stupid pills. I mean were the people over there the offspring of a Bavarian whore so full of STD's that her children were destined for mental weakness. Ya. I guess so.
The gist of it is craigslist doesn't even try to encode text into html. A simple HtmlEncode(String) or Server.HTMLEncode(sValue) would have spared them my wrath. But no so they get the full assault.

The following email is a bug report I sent to the fine C-developers over at craigslist. Their automated response follows. When further responses come I will post.


This email was sent to:
press@craigslist.org, abuse@craigslist.org
It details the MANY MANY problems in the way craiglist handles user entered text.


bcc:
subject
Bug found in your software. You might want to fix it.

body:
Dear asshole fucks who built or maintain craigslist. I hope your first term at University is going well. Because jesus fuck there is so many bugs on this site that you must be having fun banging first term University bitches because you sure as fuck arn't spending any time working on this site.

Don't call me an expert or anything ( ya I got a degree in computer science ) but when I build a piece of software I actually use it to see if it works. Like I said I know you are busy geting sucky sucky from asian girl experimenting with her newfound freedom from her family in University. She's drunk for the first time and she's actually willing to bang a first year bitch like you. Don't worry a few years into school they will teach you courses on software design. Like the ever allusive testing idea that you should actually run the program to see if it works. P.S. Lei Cheng is a fucking whore.

So hey, I 'll help you out so you can spend more time with clingy asian girl. Just an older developer giving a youngin a tip or two.


You can not assume the users of craigslist will understand the process of writing text, submitting through a form, having that text transformed into an SQL command, placed in a relational database, then having that entry tranlated back into text and then transformed into HTML code to be displayed on a browser. Hey, you can't even expect me to understand the HTML language. But hey, being all new to this stuff I bet your knowledge of HTML will help you score another time with that whore asian girl. Is she really worth the effort. She's just annoying now. All you wana do is play video games and have her cook for you. Is that worth her being all bitchy? You know your walking from her soon, just pull the triger.

So when a guy uses a character like < don't expect him to realize he's now writing HTML code.

ATTEMPT

Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10

Posting Description:
<
Comensation
$10


RESULT
bigjohn1349 gmail com Figure out the meaning of this post $10
Reply to: job-573565367@craigslist.org
Date: 2008-02-14, 1:00AM EST






* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.


PostingID: 573565367


WHY IS IT A BUG
Why is thins output wrong. Hmmm. Wait where is
ARTIFACT
http://toronto.craigslist.ca/tor/tfr/573565367.html

(See ASSHOLE. When you find a bug you include the input, output, why output was incorrect and if possible any other artifacts might help you fix the bug i.e. A FUCKING VEERBATUM COPY OF THE OUTPUT FOR YOU TO REVIEW YOUSELF. I titled these things ATTEMPT, RESULT, WHY IS IT A BUG, ARTIFACT incase you got lost and didn't know what I was listing). You probably did get lost with the title ATTEMPT when you expected "input" to be the title.


ATTEMPT

Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10

Posting Description:
< a href="http://bigjohn1349.blogspot.com/" >perfect website
Comensation
$10


RESULTbigjohn1349 gmail com Figure out the meaning of this post $10
Reply to: job-573573449@craigslist.org
Date: 2008-02-14, 1:14AM EST


perfect website !!!!!(this is a link to my blog)!!!!!

* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.


PostingID: 573573449

See where I added !!!!!
This was so you understood (this is a link to my blog) was not in the actual test result. It was describing something in the test result. Hope that didn't confuse you.

RESULT WHY IS IT A BUG
I should see < a href="http://bigjohn1349.blogspot.com/">before and after perfect website


Oh and by the way the "PostingID: 573573449". Hey. Thanks. Because I really want to know unique key with this record. You know I'm such a normal forms admirer. Hey most users are at this level of appreciation and hey me knowing 573573449 is so useful for me. Because...oh wait I can do nothing with 573573449. Oh wait If I'm particularly eager I can "http://toronto.craigslist.ca" + "/tor" + "/tfr" + 573573449 ".html". Oh me as a common user will figure that out. But hey you did assume that I would know that I WAS WRITING FUCKING HTML CODE INSTEAD OF PLAIN TEXT. Ya most users are at that level. Oh wait, maybe you assumed no user could commonly use those crazy HTML special characters. No one will type a message like
Title: Hey a neat math problem I found
Posting: if 100 <> 0 over what sets for x and y is (x,y): finite, countable, uncountable.
OH FUCKING WAIT PEOPLE ARE GOING TO BE WRITING HTML CHARACTERS ALL THE TIME.

But hey, I'm sure this won't cause any major user errors will it?


ATTEMPT
Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10
Posting Description:
Opening text.
So if x < y then will
...
I suspect all text in arrows is invisible
Yes I agree x y < for all
..



Opening text.
So if x < y then will
...
I suspect all text in arrows is invisible
Yes I agree x y < for all
..
RESULT

bigjohn1349 gmail com Figure out the meaning of this post $10
Reply to: job-573583880@craigslist.org
Date: 2008-02-14, 1:33AM EST


Opening text.
So if x < y then will
...
I suspect all text in arrows is invisible
Yes I agree x y < for all
..




* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.


PostingID: 573583880

WHY IS IT A BUG
Actually, it is not. Didn't break you yet.


ARTIFACT

http://toronto.craigslist.ca/tor/tfr/573583880.html

ATTEMPT

Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10
Posting Description:
< a href="I suspect everything here is invisible">perfect site

RESULT
bigjohn1349 gmail com Figure out the meaning of this post $10 (Toronto)
Reply to: your anonymous craigslist address will appear here
Date: 2008-02-14, 1:40AM EST


perfect site

* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

WHY IS IT A BUG
What happened to "I suspect everything here is invisible". Oh no.
ARTIFACT
http://toronto.craigslist.ca/tor/tfr/573587981.html

Oh, by the way. Why did my result have no
"PostingID: 573587981"
Oh. I got the output BEFORE I entered those letter verification entries. I guess it had not been entered into the database yet. How smart of you guys, not creating a database entry on a post that might not be created. Because the user could be a bot and those bots can't enter letters. Your so clever. OH WAIT ASSHOLE WHY DIDN'T YOU INCLUDE THOSE STUPID VERIFICATION LETTER ON THE PAGE I WROTE THE POST. You would have saved me a few clicks. Hey don't worry. I know you are find of a moron but some of those fourth year courses you'll take later on will be pretty easy. Such as Interface Design courses.
CS 349 LAB,LEC 0.50 Course ID: 011727
User Interfaces
Ya, guys like me don't bother taking those easy courses.
I was busy with
CS 446 DIS,LAB,LEC,TUT 0.50 Course ID: 004414
Software Design and Architectures
http://ece.uwaterloo.ca/~ece452/
But even though my interface design will be APIs other developers will be calling I've still got enough human common sense to save the user a click or two when possible.

ATTEMPT

Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10 id 996
Posting Description:
< a href=" bigjohn1349 gmail com want money email me ">Perfect site

RESULT
bigjohn1349 gmail com Figure out the meaning of this post $10 id 996
Reply to: job-573595366@craigslist.org
Date: 2008-02-14, 1:56AM EST


Perfect site

* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

WHY IS IT A BUG

Well. No one is going to know to email bigjohn1349@gmail. com
Oh but wait. Since the users are literate with HTML they will click
View
Page Source

Or just Ctrl-U
And I can see
< a href=" bigjohn1349 gmail com want money email me " rel="nofollow">Perfect site
Yes, because users routinely view the source code of their site.



ARTIFACT
http://toronto.craigslist.ca/tor/tfr/573595366.html

ATTEMPT
Posting Title:
bigjohn1349 gmail com Figure out the meaning of this post $10
Posting Description:
Hello there. This is the actual html code that you wanted to write. Put it up on your site:

< a href="http://bigjohn1349.blogspot.com/">Perfect site


RESULT
bigjohn1349 gmail com Figure out the meaning of this post $10
Reply to: job-573606535@craigslist.org
Date: 2008-02-14, 2:21AM EST


Hello there. This is the actual html code that you wanted to write. Put it up on your site:

Perfect site



* Location: Toronto
* Compensation: $10
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.


PostingID: 573606535

WHY IT IS A BUG
So in this case our user is in fact literate with HTML. He has written some HTML to his friend. He wants to help him with his site. So he wrote some HTML and wants his friend to read the html code and use it on his site. But wait he doesn't get:
< a href="http://bigjohn1349.blogspot.com/">Perfect site
he just gets:
Perfect site
Oh, well since both people are clearly computer literate he can just look at the posting source code and read:


____________________
I chose not to try to get this displaying as text in blogspot




bigjohn1349 gmail com Figure out the meaning of this post $10









Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More info


bigjohn1349 gmail com Figure out the meaning of this post $10




Reply to: job-573606535@craigslist.org

Date: 2008-02-14, 2:21AM EST





Hello there. This is the actual html code that you wanted to write. Put it up on your site:




< a href="http://bigjohn1349.blogspot.com/" rel="nofollow">Perfect site











  • Location: Toronto
  • Compensation: $10
  • Principals only. Recruiters, please don't contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.




PostingID: 573606535





Would you like to:













Copyright © 2008 craigslist, inc. terms of use privacy policy feedback forum











Oh what the hell is this garbeled fuck. How oh how am I going to find my piece of source code in this. Oh there it is:
< br />
< br />
< a href="http://bigjohn1349.blogspot.com/" rel="nofollow">Perfect site
< br />
< br />
Actually, modifications have been made to the original code still. So ya, I guess I can't really post my cute HTML code for others to use on their websites. The rejection is a bitch eh? Just like bitch asian girl must have felt like when her ass was rejected on your birthday. Hey sorry bitch. You gotta go. But ya, happy birthday. Go have a breakdown now.



So asshole. Because you are obviously retarded could you use a HtmlEncode(String) to get posts displaying correctly.


http://msdn2.microsoft.com/en-us/library/system.web.httpserverutility.htmlencode.aspx

Or maybe Server.HTMLEncode(sValue)?

http://www.aspnut.com/reference/encoding.asp#htmldecode




It is just a simple addition to your code but it will make things look so much more professional. But hey, who would have been smart enough to include that when building the system. Oh, don't worry. After you graduate you'll be smart like me and things like that will be easier for you.





I get so angry when I see poorly written software. But tonight I thought I would do something about it. Yes, that's right. I'm taking back quality software one bug at a time.

Oh, by the way. I wrote this email in vi. That way I know none of the special characters got screwed up in writing.

I also love how easy you make it to find an email on your page for me to send bugs to. And ya, I know your still not in first year. Your glowing bio
http://www.craigslist.org/about/jim.buckmaster.html
really portrays you as not a fucking moron. OH WAIT!


PPS I'm willing to be the smart people at google will have the proper text interpretation and you'll be able to read this text as I intended it to be read. I guess that's why you couldn't get a job with them. Oh, but I'm also submitting this email through your online contact us forum:
http://sfbay.craigslist.org/cgi-bin/emailForm.cgi


Oh wait since you implemented it there's no way you'll read it correctly though there. I sure hope blogspot will display all the text correctly when I enter this email in my blog.

PPS I love the way when I'm in tv/film/video/radio jobs
http://toronto.craigslist.org/tor/tfr/
and I wana post I gotta click
post
I will abide by these guidelines
tv/film/video/radio jobs
city of toronto
and then actually write my post.
Holy fuck. You wouldn't assume I wanted to post in area I'm currently viewing. Nah. Hey asshole more extra clicks and I gotta find the god damn area I was in again. I'M HIGH! IT'S HARD TO FIND IT AGAIN!



Their reply:

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************************************************************

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Casting call for student film to be distributed through youtube and other video recording sites.

Casting call for student film to be distributed through youtube and other video sharing sites.

Student film casting for a person 19 - 27. Ethnicity does not matter. Must not be overweight and presentable.

The film will consist of the following script



Scene 1 enter in on house
actor:I will waive all ownership of the film and its distribution.
John: Alright. Show me how to set this video software up

actor demonstrates software.

Joh: all right

All parties take several hits off the bong

actor: So now I go and run around in the thick snow?
John: all right


John records actor running around in the snow
Roll to credits


End of story.

Film will pay $500.
You must have digital film equipment.
You have to cover your own travel (you have to have a car)
You must be willing to get high during the filming.
You will waive all ownership of the film and its distribution.
Knowledge of and access to video editing software. i.e. I need you to show me how to use and give me some video editing software for windows XP.

This is an experiment in viral marketing using video sharing websites.

contact me at BigJohn1349 at gmail.com
YOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAILYOU FAIL


www bigjohn1349 blogspot com